Frequently Asked Questions

  • Masterbuilt Pools South Coast is operated locally by SC Pools Pty Ltd, a family-owned and operated pool construction business servicing the NSW South Coast. We specialise in high-quality fibreglass pool installations, managing the entire process from approvals through to handover.

  • The South Coast - Berry to Eden!

  • We install premium fibreglass pools in a range of sizes, colours, and designs, including family pools, plunge pools, and pools with splash decks. We’ll help you select a pool that suits your space, lifestyle, and budget.

  • Our process typically includes:

        1.    Initial consultation and quote

        2.    Site assessment

        3.    Approvals (CDC or DA, depending on your property)

        4.    Scheduling and excavation

        5.    Pool delivery and installation

        6.    Filtration and equipment installation

        7.    Handover and startup guidance

    We manage the entire process for you.

  • Costs vary depending on the pool size, site access, approvals required, and additional features such as fencing, tiling, and landscaping. We provide detailed, transparent quotes tailored to your property.

  • Payments are staged throughout the project and typically include:

        •    Deposit to secure your installation

        •    Progress payments aligned with installation milestones

        •    Final payment upon completion

    We will clearly outline all payment stages in your contract.

  • The pool shell installation itself usually takes 1–2 days. Full completion including equipment setup and compliance requirements may take slightly longer depending on the project scope.

  • We take great care to minimise disruption and leave your site clean and tidy. Some machinery access is required, but we always work respectfully and professionally.

  • Yes. Pool fencing is a legal requirement, and we can guide you through fencing options and compliance requirements to ensure your pool meets all safety regulations.

  • Yes. We provide a full handover and explain how your pool equipment works, including filtration, maintenance, and care.

  • Absolutely. We’re a local business and are always available to answer questions and provide support after installation.

  • Our pools come with manufacturer warranties on the shell, as well as warranties on equipment and installation workmanship. Full warranty details are provided in your contract.